Pina Colada Toolkit

Toolkit for implementing the Pina Colada celebration menu

Strategic Quoting Guidelines

Enquiry handling guidelines – Strategic Quoting

Strategic Quoting Video Support

Short video on enquiry handling on strategic Quoting, including follow up process

World Travellers Videos and Guides – to better understand and sell to customers from different parts of the world

Toolkits on different World Travellers and programs offered that can support your property

Festive Toolkit

A best practice document containing resources, tips and tricks to delight guests and maximise F&D revenue during the festive period across EMEA

Meet with Purpose Conversation Starters

Meeting With Purpose tool kit to support and guide on “How to talk about ESG”

Pitch Perfect Videos – supporting knowledge on key vertical segments

Expand your knowledge on the Perfect Pitch, Including BPs and Examples

Role Play Kit

Use the Foundational Training Role-play manual to train and develop your enquiry handling skills

Social Events Material (as part of Making moments section)

Here you will find All the Social Event Material as a Social Selling Video, Festive Toolkit and more

Social / Private Events Enquiry Form

Useful one page document to support you in handle an Event enquiry.

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery