Resource Hub

Your comprehensive library of every asset you'll ever need.


VIP Amenities Editable Template

VIP Amenities Editable Template

Editable template that you can personalise with the different VIP amenities options in your properties

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Form/Template

OWNERs: Commercial

Tags 1: planning

Tags 2: VIP amenities

Tags 3: in room amenities

Touchpoints: PLANNING

Tag 4: VIP treatment

SOP Handover Contracting to Planning

SOP Handover Contracting to Planning

To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: planning

Tags 2: handover

Tags 3: transmission

Touchpoints: PLANNING

Tag 4: contracting

Rapid Template

Rapid Template

Rooming list template supporting the use of RAPID

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Form/Template

OWNERs: Commercial

Tags 1: planning

Tags 2: rooming list

Tags 3: RAPID

Touchpoints: PLANNING

Tag 4: template

GM&E Event Planning guide

GM&E Event Planning guide

Different training modules to support your development, hard & soft skills, related to Planning

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Training content

OWNERs: Commercial

Tags 1: planning

Tags 2: Training

Touchpoints: PLANNING

Rapid – Usage Guide

Rapid – Usage Guide

Understanding the benefits and usage of RAPID as group housing tool optimizing rooming lists input

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Key, Training content

OWNERs: Commercial

Tags 1: planning

Tags 2: rooming list

Tags 3: RAPID

Touchpoints: PLANNING

Tag 4: input

Group Turnover Checklist

Group Turnover Checklist

A group turnover checklist that is typically filled and uploaded to Delphi.

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Checklist

OWNERs: Commercial

Tags 1: Group

Tags 2: turnover

Tags 3: checklist

Touchpoints: PLANNING

GRIP User Guide

GRIP User Guide

Group housing tool to compare a planner’s final registration list to your reservation system for identification of out-of-block reservations

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Toolkit

OWNERs: Commercial

Tags 1: planning

Tags 2: rooming list

Tags 3: GRIP

Touchpoints: PLANNING

Tag 4: group block

Final Planning Call Check List

Final Planning Call Check List

Supporting checklist to ensure you have All the key information to build your BEO and prepare the group’s arrival in the most efficient way

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Job Aid, Key

OWNERs: Commercial

Tags 1: planning

Tags 2: BEO

Tags 3: checklist

Touchpoints: PLANNING

Tag 4: group arrival

GM&E Sales to GM&E Planning Handover Check List

GM&E Sales to GM&E Planning Handover Check List

Supporting checklist to ensure you have All the key information to start Planning the event

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Job Aid, Key

OWNERs: Commercial

Tags 1: planning

Tags 2: checklist

Tags 3: handover

Touchpoints: PLANNING

Tag 4: transmission

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