Resource Hub
Your comprehensive library of every asset you'll ever need.

VIP Amenities Editable Template
Editable template that you can personalise with the different VIP amenities options in your properties
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: VIP amenities
Tags 3: in room amenities
Touchpoints: PLANNING
Tag 4: VIP treatment

SOP Handover Contracting to Planning
To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
OWNERs: Commercial
Tags 1: planning
Tags 2: handover
Tags 3: transmission
Touchpoints: PLANNING
Tag 4: contracting

Rapid Template
Rooming list template supporting the use of RAPID
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: template

GM&E Event Planning guide
Different training modules to support your development, hard & soft skills, related to Planning
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Training content
OWNERs: Commercial
Tags 1: planning
Tags 2: Training
Touchpoints: PLANNING

Event Planner Intro Email Template
An Intro letter template that can be edited with relevant event details, to be used in communciation to the customer.
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: intro
Tags 2: letter
Tags 3: template
Touchpoints: PLANNING
Tag 4: email

Event Planner Introduction Detailed Letter/Email Template
Sharing key information and deadline with your customer when taking over the Planning phase of their event
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: introduction
Tags 3: take over
Tags 5: deadlines
Touchpoints: PLANNING
Tag 4: transmission

Event Planner Introduction Email Template
Introducing yourself to the customer when taking over the Planning phase of their event
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: introduction
Tags 3: take over
Touchpoints: PLANNING
Tag 4: transmission

GM&E Sales to GM&E Planning Handover Check List
Supporting checklist to ensure you have All the key information to start Planning the event
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
OWNERs: Commercial
Tags 1: planning
Tags 2: checklist
Tags 3: handover
Touchpoints: PLANNING
Tag 4: transmission

Final Planning Call Check List
Supporting checklist to ensure you have All the key information to build your BEO and prepare the group’s arrival in the most efficient way
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
OWNERs: Commercial
Tags 1: planning
Tags 2: BEO
Tags 3: checklist
Touchpoints: PLANNING
Tag 4: group arrival