Resource Hub
Your comprehensive library of every asset you'll ever need.

Internal Pre-con Structure and Cadence for Large Events
Guide to managing the pre-conference process for a large-scale event
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Commercial
Tags 1: conference
Tags 2: pre
Tags 3: setup
Tags 5: con
Tags 6: Cadence
Touchpoints: Prev-convention Meeting
Tag 4: internal

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)
An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
OWNERs: Commercial
Tags 1: External
Tags 2: Pre-con
Tags 3: pre-con structure
Touchpoints: Prev-convention Meeting
Tag 4: SOP

External Pre-con Structure and Cadence for Large Events
Guide to managing the pre-conference process for a large-scale event
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Commercial
Tags 1: conference
Tags 2: pre
Tags 3: setup
Tags 5: SOP
Tags 6: con
Tags 7: Cadence
Touchpoints: Prev-convention Meeting
Tag 4: External

Holding a Pre-con Meeting Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Pre-Convention
Tags 2: Pre-Con meeting
Touchpoints: Prev-convention Meeting

VIP Amenities Editable Template
Editable template that you can personalise with the different VIP amenities options in your properties
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: VIP amenities
Tags 3: in room amenities
Touchpoints: PLANNING
Tag 4: VIP treatment

SOP Handover Contracting to Planning
To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
OWNERs: Commercial
Tags 1: planning
Tags 2: handover
Tags 3: transmission
Touchpoints: PLANNING
Tag 4: contracting

Rapid Template
Rooming list template supporting the use of RAPID
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: template

Final Planning Call Check List
Supporting checklist to ensure you have All the key information to build your BEO and prepare the group’s arrival in the most efficient way
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
OWNERs: Commercial
Tags 1: planning
Tags 2: BEO
Tags 3: checklist
Touchpoints: PLANNING
Tag 4: group arrival

Rapid – Usage Guide
Understanding the benefits and usage of RAPID as group housing tool optimizing rooming lists input
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: input