Resource Hub
Your comprehensive library of every asset you'll ever need.

Internal Pre-con Structure and Cadence for Large Events
Guide to managing the pre-conference process for a large-scale event
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Commercial
Tags 1: conference
Tags 2: pre
Tags 3: setup
Tags 5: con
Tags 6: Cadence
Touchpoints: Prev-convention Meeting
Tag 4: internal

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)
An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
OWNERs: Commercial
Tags 1: External
Tags 2: Pre-con
Tags 3: pre-con structure
Touchpoints: Prev-convention Meeting
Tag 4: SOP

External Pre-con Structure and Cadence for Large Events
Guide to managing the pre-conference process for a large-scale event
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Commercial
Tags 1: conference
Tags 2: pre
Tags 3: setup
Tags 5: SOP
Tags 6: con
Tags 7: Cadence
Touchpoints: Prev-convention Meeting
Tag 4: External

Holding a Pre-con Meeting Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Pre-Convention
Tags 2: Pre-Con meeting
Touchpoints: Prev-convention Meeting

VIP Amenities Editable Template
Editable template that you can personalise with the different VIP amenities options in your properties
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: VIP amenities
Tags 3: in room amenities
Touchpoints: PLANNING
Tag 4: VIP treatment

SOP Handover Contracting to Planning
To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
OWNERs: Commercial
Tags 1: planning
Tags 2: handover
Tags 3: transmission
Touchpoints: PLANNING
Tag 4: contracting

Rapid Template
Rooming list template supporting the use of RAPID
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: template

Group Turnover Checklist
A group turnover checklist that is typically filled and uploaded to Delphi.
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Checklist
OWNERs: Commercial
Tags 1: Group
Tags 2: turnover
Tags 3: checklist
Touchpoints: PLANNING

Rapid – Usage Guide
Understanding the benefits and usage of RAPID as group housing tool optimizing rooming lists input
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: input