Resource Hub
Your comprehensive library of every asset you'll ever need.
Welcome to the Planner on Site, Planner Identification strategies and top-tips
Standard guide to creating a personalized event planner welcome to increase client satisfaction
Event Stages: PRE-EVENT
Filters 1: Planner Identification
Filters 2: Culinary, Front of House
OWNERs: Commercial
Tags 1: identification
Tags 2: welcome
Tags 3: planer
Tags 5: SOP
Tags 6: tips
Tags 7: pin
Touchpoints: PLANNER IDENTIFICATION
Tag 4: tool
Rapid Template
Rooming list template supporting the use of RAPID
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: template
SOP Handover Contracting to Planning
To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
OWNERs: Commercial
Tags 1: planning
Tags 2: handover
Tags 3: transmission
Touchpoints: PLANNING
Tag 4: contracting
VIP Amenities Editable Template
Editable template that you can personalise with the different VIP amenities options in your properties
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: VIP amenities
Tags 3: in room amenities
Touchpoints: PLANNING
Tag 4: VIP treatment
Event Planner Intro Email Template
An Intro letter template that can be edited with relevant event details, to be used in communciation to the customer.
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: intro
Tags 2: letter
Tags 3: template
Touchpoints: PLANNING
Tag 4: email
Event Planner Introduction Detailed Letter/Email Template
Sharing key information and deadline with your customer when taking over the Planning phase of their event
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: introduction
Tags 3: take over
Tags 5: deadlines
Touchpoints: PLANNING
Tag 4: transmission
Event Planner Introduction Email Template
Introducing yourself to the customer when taking over the Planning phase of their event
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: introduction
Tags 3: take over
Touchpoints: PLANNING
Tag 4: transmission
GM&E Event Planning guide
Different training modules to support your development, hard & soft skills, related to Planning
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Training content
OWNERs: Commercial
Tags 1: planning
Tags 2: Training
Touchpoints: PLANNING
GM&E Sales to GM&E Planning Handover Check List
Supporting checklist to ensure you have All the key information to start Planning the event
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
OWNERs: Commercial
Tags 1: planning
Tags 2: checklist
Tags 3: handover
Touchpoints: PLANNING
Tag 4: transmission
