Meeting Planner Survey
Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform
Event Stages: POST EVENT
Filters 1: Survey
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: MPS
Tags 2: Meeting planner Survey
Tags 3: satisfaction
Tags 5: Make it right
Touchpoints: SURVEY
Tag 4: Stay experience
World Travellers Videos and Guides – to better understand and sell to customers from different parts of the world
Toolkits on different World Travellers and programs offered that can support your property
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: Tool Kit
Tags 2: World Travelers
Tags 3: Olá / Hola / Marhaba / Namaste
Touchpoints: INQUIRY
Strategic Quoting Video Support
Short video on enquiry handling on strategic Quoting, including follow up process
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Training content
OWNERs: Commercial
Tags 1: Training
Tags 2: Video
Touchpoints: INQUIRY
Strategic Quoting Guidelines
Enquiry handling guidelines – Strategic Quoting
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: Training Tool Kit
Tags 2: Enquiry Handling
Touchpoints: INQUIRY
Role Play Kit
Use the Foundational Training Role-play manual to train and develop your enquiry handling skills
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Toolkit
OWNERs: Commercial
Tags 1: Training
Tags 2: Role Play
Touchpoints: INQUIRY
Standard Meeting Enquiry Form
Useful one page document to support you in handle a Meeting enquiry.
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Form/Template, Key
OWNERs: Commercial
Tags 1: Enquiry Form
Tags 2: Tool
Tags 3: Request
Touchpoints: INQUIRY
Social / Private Events Enquiry Form
Useful one page document to support you in handle an Event enquiry.
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: Enquiry Form
Tags 2: Tool
Tags 3: Request
Touchpoints: INQUIRY
Social Events Material (as part of Making moments section)
Here you will find All the Social Event Material as a Social Selling Video, Festive Toolkit and more
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: Tool Kit
Tags 2: Video
Tags 3: Supporting Material
Touchpoints: INQUIRY
