Resource Hub
Your comprehensive library of every asset you'll ever need.

Internal Pre-con Structure and Cadence for Large Events
Guide to managing the pre-conference process for a large-scale event
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Commercial
Tags 1: conference
Tags 2: pre
Tags 3: setup
Tags 5: con
Tags 6: Cadence
Touchpoints: Prev-convention Meeting
Tag 4: internal

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)
An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
OWNERs: Commercial
Tags 1: External
Tags 2: Pre-con
Tags 3: pre-con structure
Touchpoints: Prev-convention Meeting
Tag 4: SOP

External Pre-con Structure and Cadence for Large Events
Guide to managing the pre-conference process for a large-scale event
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Commercial
Tags 1: conference
Tags 2: pre
Tags 3: setup
Tags 5: SOP
Tags 6: con
Tags 7: Cadence
Touchpoints: Prev-convention Meeting
Tag 4: External

Holding a Pre-con Meeting Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Pre-Convention
Tags 2: Pre-Con meeting
Touchpoints: Prev-convention Meeting

World Travellers Videos and Guides – to better understand and sell to customers from different parts of the world
Toolkits on different World Travellers and programs offered that can support your property
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: Tool Kit
Tags 2: World Travelers
Tags 3: Olá / Hola / Marhaba / Namaste
Touchpoints: INQUIRY

Strategic Quoting Video Support
Short video on enquiry handling on strategic Quoting, including follow up process
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Training content
OWNERs: Commercial
Tags 1: Training
Tags 2: Video
Touchpoints: INQUIRY

Strategic Quoting Guidelines
Enquiry handling guidelines – Strategic Quoting
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: Training Tool Kit
Tags 2: Enquiry Handling
Touchpoints: INQUIRY

Social / Private Events Enquiry Form
Useful one page document to support you in handle an Event enquiry.
Event Stages: PRE-EVENT
Filters 1: Inquiry
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: Enquiry Form
Tags 2: Tool
Tags 3: Request
Touchpoints: INQUIRY