Resource Hub

Your comprehensive library of every asset you'll ever need.


Stewarding Event Take Down

Stewarding Event Take Down

Guide for the safe and responsible disposal of waste generated during an event

Event Stages: DURING EVENT

Filters 1: Event Take Down

Filters 2: Stewarding

Filters 3: Key, SOP

OWNERs: Operations

Tags 1: sustainability

Tags 10: take down

Tags 2: catering

Tags 3: donate

Tags 5: rubbish

Tags 6: recycle

Tags 7: SOP

Tags 8 : repurposing

Tags 9 : event

Touchpoints: EVENT TAKE DOWN

Tag 4: reuse

Internal Pre-con Structure and Cadence for Large Events

Internal Pre-con Structure and Cadence for Large Events

Guide to managing the pre-conference process for a large-scale event

Event Stages: DURING EVENT

Filters 1: Prev-convention Meeting

Filters 2: Culinary, Front of House

Filters 3: SOP

OWNERs: Commercial

Tags 1: conference

Tags 2: pre

Tags 3: setup

Tags 5: con

Tags 6: Cadence

Touchpoints: Prev-convention Meeting

Tag 4: internal

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.

Event Stages: DURING EVENT

Filters 1: Prev-convention Meeting

Filters 2: Culinary, Front of House

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: External

Tags 2: Pre-con

Tags 3: pre-con structure

Touchpoints: Prev-convention Meeting

Tag 4: SOP

External Pre-con Structure and Cadence for Large Events

External Pre-con Structure and Cadence for Large Events

Guide to managing the pre-conference process for a large-scale event

Event Stages: DURING EVENT

Filters 1: Prev-convention Meeting

Filters 2: Culinary, Front of House

Filters 3: SOP

OWNERs: Commercial

Tags 1: conference

Tags 2: pre

Tags 3: setup

Tags 5: SOP

Tags 6: con

Tags 7: Cadence

Touchpoints: Prev-convention Meeting

Tag 4: External

Holding a Pre-con Meeting Module in the GM&E Event Planning Guide

Holding a Pre-con Meeting Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings

Event Stages: DURING EVENT

Filters 1: Prev-convention Meeting

Filters 2: Commercial

Filters 3: Guidelines

OWNERs: Commercial

Tags 1: Pre-Convention

Tags 2: Pre-Con meeting

Touchpoints: Prev-convention Meeting

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Standard guide to creating a personalized event planner welcome to increase client satisfaction

Event Stages: PRE-EVENT

Filters 1: Planner Identification

Filters 2: Culinary, Front of House

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: identification

Tags 2: welcome

Tags 3: planer

Tags 5: SOP

Tags 6: tips

Tags 7: pin

Touchpoints: PLANNER IDENTIFICATION

Tag 4: tool

Soft Dollars Guidelines

Soft Dollars Guidelines

Tips & recommendations on how to use Soft Dollars (Concessions/tradeables) in the most efficient way

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Guidelines

OWNERs: Commercial

Tags 1: soft dollars

Tags 2: concessions

Tags 3: tradeables

Touchpoints: NEGOTIATION & UPSELLING

Tag 4: negotiation tools

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Training content

OWNERs: Commercial

Tags 1: upselling

Tags 2: training session

Tags 3: foundational

Touchpoints: NEGOTIATION & UPSELLING

Tag 4: virtual

Option Management Job aid

Option Management Job aid

Key principles of effective strategic option management

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Job Aid, Key

OWNERs: Commercial

Tags 1: option

Tags 2: management

Tags 3: strategic

Touchpoints: NEGOTIATION & UPSELLING

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