Resource Hub
Your comprehensive library of every asset you'll ever need.
SOP How To: Stewarding Buffet Setp-Up
Guide on efficient execution of buffet set up operations, outlining specific tasks and responsibilities of the Stewarding team.
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Stewarding
OWNERs: Operations
Tags 1: Buffet
Tags 2: Set up
Tags 3: stewarding
Touchpoints: EVENT SET UP
SOP How To: Culinary Live Station Set Up SOP (Power locations, Visibility under counter, Carpet protection, Sanitization and rubbish bins)
Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary, Front of House
OWNERs: Operations
Tags 1: culinary
Tags 2: live station
Tags 3: setup
Touchpoints: EVENT SET UP
Tag 4: SOP
FOH Uniform SOP Template
Event-specific information on front of house uniform protocol for event staff
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary
OWNERs: Operations
Tags 1: uniform
Tags 2: event
Tags 3: tool
Tags 5: template
Tags 6: accessorizing
Tags 7: apron
Touchpoints: EVENT SET UP
Tag 4: SOP
Culinary Uniform for Event Showcasing
Guide to creating and maintaining uniform standards for front of house TMs during events
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary, Front of House
OWNERs: Operations
Tags 1: FOH
Tags 2: uniform
Tags 3: standards
Tags 5: staff
Tags 6: team member
Tags 7: TM
Tags 8 : tool
Touchpoints: EVENT SET UP
Tag 4: catering
Beverage and Barista Bar Setup
Beverage & Barista Bar Setup – a guide to creating drink menus, drink serving stations,
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Operations
Tags 1: beverage
Tags 2: barista
Tags 3: drinks
Tags 5: setup
Tags 6: procedure
Tags 7: guide
Tags 8 : SOP
Tags 9 : bar
Touchpoints: EVENT SET UP
Tag 4: cocktail
Culinary Live Stations SOP
Culinary Live Stations SOP – a guide to efficient and organized setup of live cooking stations
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary
OWNERs: Operations
Tags 1: cooking
Tags 2: setup
Tags 3: show cooking
Tags 5: F&D
Tags 6: SOP
Tags 7: live
Tags 8 : Station
Touchpoints: EVENT SET UP
Tag 4: culinary
VIP Amenities Editable Template
Editable template that you can personalise with the different VIP amenities options in your properties
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: VIP amenities
Tags 3: in room amenities
Touchpoints: PLANNING
Tag 4: VIP treatment
SOP Handover Contracting to Planning
To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
OWNERs: Commercial
Tags 1: planning
Tags 2: handover
Tags 3: transmission
Touchpoints: PLANNING
Tag 4: contracting
Rapid Template
Rooming list template supporting the use of RAPID
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: template
