Resource Hub
Your comprehensive library of every asset you'll ever need.

Meeting Planner Survey
Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform
Event Stages: POST EVENT
Filters 1: Survey
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: MPS
Tags 2: Meeting planner Survey
Tags 3: satisfaction
Tags 5: Make it right
Touchpoints: SURVEY
Tag 4: Stay experience

Stewarding Event Take Down
Guide for the safe and responsible disposal of waste generated during an event
Event Stages: DURING EVENT
Filters 1: Event Take Down
Filters 2: Stewarding
OWNERs: Operations
Tags 1: sustainability
Tags 10: take down
Tags 2: catering
Tags 3: donate
Tags 5: rubbish
Tags 6: recycle
Tags 7: SOP
Tags 8 : repurposing
Tags 9 : event
Touchpoints: EVENT TAKE DOWN
Tag 4: reuse

SOP How To: Stewarding Buffet Setp-Up
Guide on efficient execution of buffet set up operations, outlining specific tasks and responsibilities of the Stewarding team.
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Stewarding
OWNERs: Operations
Tags 1: Buffet
Tags 2: Set up
Tags 3: stewarding
Touchpoints: EVENT SET UP

SOP How To: Culinary Live Station Set Up SOP (Power locations, Visibility under counter, Carpet protection, Sanitization and rubbish bins)
Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary, Front of House
OWNERs: Operations
Tags 1: culinary
Tags 2: live station
Tags 3: setup
Touchpoints: EVENT SET UP
Tag 4: SOP

FOH Uniform SOP Template
Event-specific information on front of house uniform protocol for event staff
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary
OWNERs: Operations
Tags 1: uniform
Tags 2: event
Tags 3: tool
Tags 5: template
Tags 6: accessorizing
Tags 7: apron
Touchpoints: EVENT SET UP
Tag 4: SOP

Culinary Uniform for Event Showcasing
Guide to creating and maintaining uniform standards for front of house TMs during events
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary, Front of House
OWNERs: Operations
Tags 1: FOH
Tags 2: uniform
Tags 3: standards
Tags 5: staff
Tags 6: team member
Tags 7: TM
Tags 8 : tool
Touchpoints: EVENT SET UP
Tag 4: catering

Beverage and Barista Bar Setup
Beverage & Barista Bar Setup – a guide to creating drink menus, drink serving stations,
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Operations
Tags 1: beverage
Tags 2: barista
Tags 3: drinks
Tags 5: setup
Tags 6: procedure
Tags 7: guide
Tags 8 : SOP
Tags 9 : bar
Touchpoints: EVENT SET UP
Tag 4: cocktail

Holding a Pre-con Meeting Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Pre-Convention
Tags 2: Pre-Con meeting
Touchpoints: Prev-convention Meeting

External Pre-con Structure and Cadence for Large Events
Guide to managing the pre-conference process for a large-scale event
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Commercial
Tags 1: conference
Tags 2: pre
Tags 3: setup
Tags 5: SOP
Tags 6: con
Tags 7: Cadence
Touchpoints: Prev-convention Meeting
Tag 4: External