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Meeting Planner Survey
Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform
Event Stages: POST EVENT
Filters 1: Survey
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: MPS
Tags 2: Meeting planner Survey
Tags 3: satisfaction
Tags 5: Make it right
Touchpoints: SURVEY
Tag 4: Stay experience
Stewarding Event Take Down
Guide for the safe and responsible disposal of waste generated during an event
Event Stages: DURING EVENT
Filters 1: Event Take Down
Filters 2: Stewarding
OWNERs: Operations
Tags 1: sustainability
Tags 10: take down
Tags 2: catering
Tags 3: donate
Tags 5: rubbish
Tags 6: recycle
Tags 7: SOP
Tags 8 : repurposing
Tags 9 : event
Touchpoints: EVENT TAKE DOWN
Tag 4: reuse
Stewarding BOH Organization
Outline of the responsibilities that the BOH steward team member has during a meeting/event, in order to ensure a safe, efficient and pleasant working environment
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Stewarding
Filters 3: SOP
OWNERs: Operations
Tags 1: Safety
Tags 10: sop
Tags 11: orginisation
Tags 2: hygiene
Tags 3: tm
Tags 5: setup
Tags 6: BOH
Tags 7: back of house
Tags 8 : kitchen
Tags 9 : stewarding
Touchpoints: EVENT OPERATIONS
Tag 4: training
Culinary Front of House Behaviors
Tool for creating guidelines for FOH event team members, covering eye-contact and interaction with guests.
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Stewarding
Filters 3: SOP
OWNERs: Operations
Tags 1: staff
Tags 2: foh
Tags 3: behavior
Tags 5: Chef
Tags 6: eye contact
Tags 7: Training
Tags 8 : SOP
Tags 9 : refilling
Touchpoints: EVENT OPERATIONS
Tag 4: training
SOP How To: Stewarding Clearance Stations
A step-by-step SOP to support the stewarding team in standardizing the set-up for proper clearance stations.
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Stewarding
Filters 3: SOP
OWNERs: Operations
Tags 1: Stewarding
Tags 2: Clearance
Tags 3: Stations
Touchpoints: EVENT OPERATIONS
Tag 4: SOP
SOP How To: Stewarding BoH Organization
An SOP that outlines the responsibilities of the steward in managing the cleanliness, organization and overall functionality of the back of house areas.
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Stewarding
OWNERs: Operations
Tags 1: Stewarding
Tags 2: BoH
Tags 3: Back of house
Touchpoints: EVENT OPERATIONS
Tag 4: SOP
SOP For Casual Work Training
Steps to ensure that casual workers are aligned with hotel procedures and standards
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Culinary, Front of House, Stewarding
OWNERs: Operations
Tags 1: Safety
Tags 2: Efficiency
Tags 3: Quality
Tags 5: SOP
Tags 6: Casual
Tags 7: Training
Touchpoints: EVENT OPERATIONS
Tag 4: training
Calendar
Centre of Excellence Calendar
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Culinary, Stewarding
Filters 3: Toolkit
OWNERs: Commercial
Tags 1: Centre
Tags 2: Excellence
Tags 3: Calendar
Touchpoints: EVENT OPERATIONS
