Resource Hub
Your comprehensive library of every asset you'll ever need.
Meeting Planner Survey
Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform
Event Stages: POST EVENT
Filters 1: Survey
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: MPS
Tags 2: Meeting planner Survey
Tags 3: satisfaction
Tags 5: Make it right
Touchpoints: SURVEY
Tag 4: Stay experience
Stewarding Event Take Down
Guide for the safe and responsible disposal of waste generated during an event
Event Stages: DURING EVENT
Filters 1: Event Take Down
Filters 2: Stewarding
OWNERs: Operations
Tags 1: sustainability
Tags 10: take down
Tags 2: catering
Tags 3: donate
Tags 5: rubbish
Tags 6: recycle
Tags 7: SOP
Tags 8 : repurposing
Tags 9 : event
Touchpoints: EVENT TAKE DOWN
Tag 4: reuse
Stewarding BOH Organization
Outline of the responsibilities that the BOH steward team member has during a meeting/event, in order to ensure a safe, efficient and pleasant working environment
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Stewarding
Filters 3: SOP
OWNERs: Operations
Tags 1: Safety
Tags 10: sop
Tags 11: orginisation
Tags 2: hygiene
Tags 3: tm
Tags 5: setup
Tags 6: BOH
Tags 7: back of house
Tags 8 : kitchen
Tags 9 : stewarding
Touchpoints: EVENT OPERATIONS
Tag 4: training
Casual Workers Expectations
List of expectations for casual staff
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Culinary
Filters 3: SOP
OWNERs: Operations
Tags 1: SOP
Tags 2: Casual
Tags 3: Expectation
Tags 5: Temp
Tags 6: labor
Touchpoints: EVENT OPERATIONS
Tag 4: Worker
Casuals Supervisor Checklist
Checklist for supervisors of casual staff to ensure that casual staff meet basic knowledge and standard criteria
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Checklist
OWNERs: Operations
Tags 1: Checklist
Tags 2: Training
Tags 3: standards
Tags 5: SOP
Tags 6: Supervisor
Touchpoints: EVENT OPERATIONS
Tag 4: Casual
Culinary Front of House Behaviors
Tool for creating guidelines for FOH event team members, covering eye-contact and interaction with guests.
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Stewarding
Filters 3: SOP
OWNERs: Operations
Tags 1: staff
Tags 2: foh
Tags 3: behavior
Tags 5: Chef
Tags 6: eye contact
Tags 7: Training
Tags 8 : SOP
Tags 9 : refilling
Touchpoints: EVENT OPERATIONS
Tag 4: training
Culinary Operations (timings, event readiness)
Culinary Operations (timings, event readiness) – a guide to creating a standard procedure for culinary operations timings
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Culinary, Stewarding
Filters 3: SOP
OWNERs: Operations
Tags 1: timing
Tags 2: readiness
Tags 3: F&D
Tags 5: procedure
Tags 6: Culinary
Tags 7: setup
Tags 8 : ops
Tags 9 : operations
Touchpoints: EVENT OPERATIONS
Tag 4: SOP
Calendar
Centre of Excellence Calendar
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Culinary, Stewarding
Filters 3: Toolkit
OWNERs: Commercial
Tags 1: Centre
Tags 2: Excellence
Tags 3: Calendar
Touchpoints: EVENT OPERATIONS
