Resource Hub
Your comprehensive library of every asset you'll ever need.
Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays
Register and attend our foundational virtual training on enhancing the guests experience via upselling
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
Filters 3: Training content
OWNERs: Commercial
Tags 1: upselling
Tags 2: training session
Tags 3: foundational
Touchpoints: NEGOTIATION & UPSELLING
Tag 4: virtual
Option Management Job aid
Key principles of effective strategic option management
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
OWNERs: Commercial
Tags 1: option
Tags 2: management
Tags 3: strategic
Touchpoints: NEGOTIATION & UPSELLING
SWOT Template
Editable SWOT template to support your competition knowledge & analysis
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: SWOT
Tags 2: Competition
Tags 3: Analysis
Touchpoints: NEGOTIATION & UPSELLING
Soft Dollars Guidelines
Tips & recommendations on how to use Soft Dollars (Concessions/tradeables) in the most efficient way
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: soft dollars
Tags 2: concessions
Tags 3: tradeables
Touchpoints: NEGOTIATION & UPSELLING
Tag 4: negotiation tools
Soft Dollars Template
Editable Template to list All your Soft Dollars options with the required information & details
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: soft dollars
Tags 2: concessions
Tags 3: tradeables
Touchpoints: NEGOTIATION & UPSELLING
Tag 4: negotiation tools
SOP Conversion Clinic
Guide for GM&E & Proactive Sales to effectively conduct a weekly conversion (provisional / prospect) meeting
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
OWNERs: Commercial
Tags 1: conversion
Tags 2: prospect
Tags 3: provisional
Tags 5: weekly
Touchpoints: NEGOTIATION & UPSELLING
Tag 4: meeting
Upselling Guidelines
Tips & recommendations on how to approach upselling in the most efficient way
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
Filters 3: Guidelines, Key
OWNERs: Commercial
Tags 1: upselling
Tags 2: experience
Tags 3: upsell
Touchpoints: NEGOTIATION & UPSELLING
Upselling Template
Editable Template to list All your upselling options with the required information & details
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: upselling
Tags 2: list
Tags 3: template
Touchpoints: NEGOTIATION & UPSELLING
Tag 4: options
Conversion Check-list
Key daily, weekly and monthly tasks to ensure an effective approach to conversion
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
OWNERs: Commercial
Tags 1: conversion
Tags 2: checklist
Tags 3: weekly
Touchpoints: NEGOTIATION & UPSELLING
Tag 4: monthly
