Resource Hub

Your comprehensive library of every asset you'll ever need.


Hilton’s 50 Mile Menu

Hilton’s 50 Mile Menu

Hiltons 50 mile menu guide

Event Stages: OTHER

Filters 1: Operations

Filters 2: Culinary

Filters 3: Guide

OWNERs: Operations

Tags 1: F&D

Tags 2: 50

Tags 3: mile

Tags 5: guide

Tags 6: template

Touchpoints: OTHER

Tag 4: menu

Pina Colada Toolkit

Pina Colada Toolkit

Toolkit for implementing the Pina Colada celebration menu

Event Stages: PRE-EVENT

Filters 1: Inquiry

Filters 2: Commercial

Filters 3: Toolkit

OWNERs: Commercial

Tags 1: pina

Tags 2: colada

Tags 3: toolkit

Tags 5: EMEA

Touchpoints: INQUIRY

Tag 4: bacardi

GM&E Invoicing SOP

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Tag 4: credit

GM&E Credit Application SOP

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: direct bill

Tags 3: credit application

Tags 5: billing

Touchpoints: BILLING & INVOICING

Tag 4: payment

Billing & Invoicing Module in the GM&E Event Planning Guide

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Guidelines, Key

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Standard guide to creating a personalized event planner welcome to increase client satisfaction

Event Stages: PRE-EVENT

Filters 1: Planner Identification

Filters 2: Culinary, Front of House

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: identification

Tags 2: welcome

Tags 3: planer

Tags 5: SOP

Tags 6: tips

Tags 7: pin

Touchpoints: PLANNER IDENTIFICATION

Tag 4: tool

Soft Dollars Template

Soft Dollars Template

Editable Template to list All your Soft Dollars options with the required information & details

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Form/Template

OWNERs: Commercial

Tags 1: soft dollars

Tags 2: concessions

Tags 3: tradeables

Touchpoints: NEGOTIATION & UPSELLING

Tag 4: negotiation tools

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Training content

OWNERs: Commercial

Tags 1: upselling

Tags 2: training session

Tags 3: foundational

Touchpoints: NEGOTIATION & UPSELLING

Tag 4: virtual

Option Management Job aid

Option Management Job aid

Key principles of effective strategic option management

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Job Aid, Key

OWNERs: Commercial

Tags 1: option

Tags 2: management

Tags 3: strategic

Touchpoints: NEGOTIATION & UPSELLING

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