Resource Hub

Your comprehensive library of every asset you'll ever need.


Pina Colada Toolkit

Pina Colada Toolkit

Toolkit for implementing the Pina Colada celebration menu

Event Stages: PRE-EVENT

Filters 1: Inquiry

Filters 2: Commercial

Filters 3: Toolkit

OWNERs: Commercial

Tags 1: pina

Tags 2: colada

Tags 3: toolkit

Tags 5: EMEA

Touchpoints: INQUIRY

Tag 4: bacardi

GM&E Invoicing SOP

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Tag 4: credit

GM&E Credit Application SOP

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: direct bill

Tags 3: credit application

Tags 5: billing

Touchpoints: BILLING & INVOICING

Tag 4: payment

Billing & Invoicing Module in the GM&E Event Planning Guide

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Guidelines, Key

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

World Travellers Videos and Guides – to better understand and sell to customers from different parts of the world

World Travellers Videos and Guides – to better understand and sell to customers from different parts of the world

Toolkits on different World Travellers and programs offered that can support your property

Event Stages: PRE-EVENT

Filters 1: Inquiry

Filters 2: Commercial

Filters 3: Key, Training content

OWNERs: Commercial

Tags 1: Tool Kit

Tags 2: World Travelers

Tags 3: Olá / Hola / Marhaba / Namaste

Touchpoints: INQUIRY

Strategic Quoting Video Support

Strategic Quoting Video Support

Short video on enquiry handling on strategic Quoting, including follow up process

Event Stages: PRE-EVENT

Filters 1: Inquiry

Filters 2: Commercial

Filters 3: Training content

OWNERs: Commercial

Tags 1: Training

Tags 2: Video

Touchpoints: INQUIRY

Strategic Quoting Guidelines

Strategic Quoting Guidelines

Enquiry handling guidelines – Strategic Quoting

Event Stages: PRE-EVENT

Filters 1: Inquiry

Filters 2: Commercial

Filters 3: Key, Training content

OWNERs: Commercial

Tags 1: Training Tool Kit

Tags 2: Enquiry Handling

Touchpoints: INQUIRY

Social Events Material (as part of Making moments section)

Social Events Material (as part of Making moments section)

Here you will find All the Social Event Material as a Social Selling Video, Festive Toolkit and more

Event Stages: PRE-EVENT

Filters 1: Inquiry

Filters 2: Commercial

Filters 3: Form/Template

OWNERs: Commercial

Tags 1: Tool Kit

Tags 2: Video

Tags 3: Supporting Material

Touchpoints: INQUIRY

Standard Meeting Enquiry Form

Standard Meeting Enquiry Form

Useful one page document to support you in handle a Meeting enquiry.

Event Stages: PRE-EVENT

Filters 1: Inquiry

Filters 2: Commercial

Filters 3: Form/Template, Key

OWNERs: Commercial

Tags 1: Enquiry Form

Tags 2: Tool

Tags 3: Request

Touchpoints: INQUIRY

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