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GM&E Invoicing SOP

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Tag 4: credit

GM&E Credit Application SOP

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: direct bill

Tags 3: credit application

Tags 5: billing

Touchpoints: BILLING & INVOICING

Tag 4: payment

Billing & Invoicing Module in the GM&E Event Planning Guide

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Guidelines, Key

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Stewarding Event Take Down

Stewarding Event Take Down

Guide for the safe and responsible disposal of waste generated during an event

Event Stages: DURING EVENT

Filters 1: Event Take Down

Filters 2: Stewarding

Filters 3: Key, SOP

OWNERs: Operations

Tags 1: sustainability

Tags 10: take down

Tags 2: catering

Tags 3: donate

Tags 5: rubbish

Tags 6: recycle

Tags 7: SOP

Tags 8 : repurposing

Tags 9 : event

Touchpoints: EVENT TAKE DOWN

Tag 4: reuse

VIP Amenities Editable Template

VIP Amenities Editable Template

Editable template that you can personalise with the different VIP amenities options in your properties

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Form/Template

OWNERs: Commercial

Tags 1: planning

Tags 2: VIP amenities

Tags 3: in room amenities

Touchpoints: PLANNING

Tag 4: VIP treatment

SOP Handover Contracting to Planning

SOP Handover Contracting to Planning

To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: planning

Tags 2: handover

Tags 3: transmission

Touchpoints: PLANNING

Tag 4: contracting

Rapid Template

Rapid Template

Rooming list template supporting the use of RAPID

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Form/Template

OWNERs: Commercial

Tags 1: planning

Tags 2: rooming list

Tags 3: RAPID

Touchpoints: PLANNING

Tag 4: template

Event Planner Introduction Email Template

Event Planner Introduction Email Template

Introducing yourself to the customer when taking over the Planning phase of their event

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Form/Template

OWNERs: Commercial

Tags 1: planning

Tags 2: introduction

Tags 3: take over

Touchpoints: PLANNING

Tag 4: transmission

Event Planner Intro Email Template

Event Planner Intro Email Template

An Intro letter template that can be edited with relevant event details, to be used in communciation to the customer.

Event Stages: PRE-EVENT

Filters 1: Planning

Filters 2: Commercial

Filters 3: Form/Template

OWNERs: Commercial

Tags 1: intro

Tags 2: letter

Tags 3: template

Touchpoints: PLANNING

Tag 4: email

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