Resource Hub

Your comprehensive library of every asset you'll ever need.


Hilton’s 50 Mile Menu

Hilton’s 50 Mile Menu

Hiltons 50 mile menu guide

Event Stages: OTHER

Filters 1: Operations

Filters 2: Culinary

Filters 3: Guide

OWNERs: Operations

Tags 1: F&D

Tags 2: 50

Tags 3: mile

Tags 5: guide

Tags 6: template

Touchpoints: OTHER

Tag 4: menu

GM&E Invoicing SOP

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Tag 4: credit

GM&E Credit Application SOP

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: direct bill

Tags 3: credit application

Tags 5: billing

Touchpoints: BILLING & INVOICING

Tag 4: payment

Billing & Invoicing Module in the GM&E Event Planning Guide

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Guidelines, Key

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Stewarding Event Take Down

Stewarding Event Take Down

Guide for the safe and responsible disposal of waste generated during an event

Event Stages: DURING EVENT

Filters 1: Event Take Down

Filters 2: Stewarding

Filters 3: Key, SOP

OWNERs: Operations

Tags 1: sustainability

Tags 10: take down

Tags 2: catering

Tags 3: donate

Tags 5: rubbish

Tags 6: recycle

Tags 7: SOP

Tags 8 : repurposing

Tags 9 : event

Touchpoints: EVENT TAKE DOWN

Tag 4: reuse

Soft Dollars Guidelines

Soft Dollars Guidelines

Tips & recommendations on how to use Soft Dollars (Concessions/tradeables) in the most efficient way

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Guidelines

OWNERs: Commercial

Tags 1: soft dollars

Tags 2: concessions

Tags 3: tradeables

Touchpoints: NEGOTIATION & UPSELLING

Tag 4: negotiation tools

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Training content

OWNERs: Commercial

Tags 1: upselling

Tags 2: training session

Tags 3: foundational

Touchpoints: NEGOTIATION & UPSELLING

Tag 4: virtual

Option Management Job aid

Option Management Job aid

Key principles of effective strategic option management

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Job Aid, Key

OWNERs: Commercial

Tags 1: option

Tags 2: management

Tags 3: strategic

Touchpoints: NEGOTIATION & UPSELLING

SWOT Template

SWOT Template

Editable SWOT template to support your competition knowledge & analysis

Event Stages: PRE-EVENT

Filters 1: Negotiation & Upselling

Filters 2: Commercial

Filters 3: Form/Template

OWNERs: Commercial

Tags 1: SWOT

Tags 2: Competition

Tags 3: Analysis

Touchpoints: NEGOTIATION & UPSELLING

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