Hilton’s 50 Mile Menu

Hiltons 50 mile menu guide

Pina Colada Toolkit

Toolkit for implementing the Pina Colada celebration menu

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Stewarding Event Take Down

Guide for the safe and responsible disposal of waste generated during an event

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Standard guide to creating a personalized event planner welcome to increase client satisfaction

SOP Conversion Clinic

Guide for GM&E & Proactive Sales to effectively conduct a weekly conversion (provisional / prospect) meeting

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling