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Meeting Planner Survey
Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform
Event Stages: POST EVENT
Filters 1: Survey
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: MPS
Tags 2: Meeting planner Survey
Tags 3: satisfaction
Tags 5: Make it right
Touchpoints: SURVEY
Tag 4: Stay experience

GM&E Invoicing SOP
Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices
Event Stages: POST EVENT
Filters 1: Billing & Invoicing
Filters 2: Commercial
Filters 3: SOP
OWNERs: Commercial
Tags 1: invoicing
Tags 2: billing
Tags 3: finance
Touchpoints: BILLING & INVOICING
Tag 4: credit

GM&E Credit Application SOP
Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event
Event Stages: POST EVENT
Filters 1: Billing & Invoicing
Filters 2: Commercial
OWNERs: Commercial
Tags 1: invoicing
Tags 2: direct bill
Tags 3: credit application
Tags 5: billing
Touchpoints: BILLING & INVOICING
Tag 4: payment

Billing & Invoicing Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including invoicing
Event Stages: POST EVENT
Filters 1: Billing & Invoicing
Filters 2: Commercial
Filters 3: Guidelines, Key
OWNERs: Commercial
Tags 1: invoicing
Tags 2: billing
Tags 3: finance
Touchpoints: BILLING & INVOICING

Beverage and Barista Bar Setup
Beverage & Barista Bar Setup – a guide to creating drink menus, drink serving stations,
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary, Front of House
Filters 3: SOP
OWNERs: Operations
Tags 1: beverage
Tags 2: barista
Tags 3: drinks
Tags 5: setup
Tags 6: procedure
Tags 7: guide
Tags 8 : SOP
Tags 9 : bar
Touchpoints: EVENT SET UP
Tag 4: cocktail

Culinary Uniform for Event Showcasing
Guide to creating and maintaining uniform standards for front of house TMs during events
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary, Front of House
OWNERs: Operations
Tags 1: FOH
Tags 2: uniform
Tags 3: standards
Tags 5: staff
Tags 6: team member
Tags 7: TM
Tags 8 : tool
Touchpoints: EVENT SET UP
Tag 4: catering

FOH Uniform SOP Template
Event-specific information on front of house uniform protocol for event staff
Event Stages: DURING EVENT
Filters 1: Event Set-up
Filters 2: Culinary
OWNERs: Operations
Tags 1: uniform
Tags 2: event
Tags 3: tool
Tags 5: template
Tags 6: accessorizing
Tags 7: apron
Touchpoints: EVENT SET UP
Tag 4: SOP