Meeting Planner Survey

Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Stewarding Event Take Down

Guide for the safe and responsible disposal of waste generated during an event

SOP How To: Stewarding Buffet Setp-Up

Guide on efficient execution of buffet set up operations, outlining specific tasks and responsibilities of the Stewarding team.

SOP How To: Culinary Live Station Set Up SOP (Power locations, Visibility under counter, Carpet protection, Sanitization and rubbish bins)

Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.

FOH Uniform SOP Template

Event-specific information on front of house uniform protocol for event staff

Culinary Uniform for Event Showcasing

Guide to creating and maintaining uniform standards for front of house TMs during events