GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Stewarding BOH Organization

Outline of the responsibilities that the BOH steward team member has during a meeting/event, in order to ensure a safe, efficient and pleasant working environment

Culinary Front of House Behaviors

Tool for creating guidelines for FOH event team members, covering eye-contact and interaction with guests.

Casual Workers Expectations

List of expectations for casual staff

Casuals Supervisor Checklist

Checklist for supervisors of casual staff to ensure that casual staff meet basic knowledge and standard criteria

Culinary Operations (timings, event readiness)

Culinary Operations (timings, event readiness) – a guide to creating a standard procedure for culinary operations timings

Culinary Re-filling and Clearance

Guide for creating protocol to maintain the hygiene and cleanliness of buffet areas