Meeting Planner Survey

Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

VIP Amenities Editable Template

Editable template that you can personalise with the different VIP amenities options in your properties

SOP Handover Contracting to Planning

To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed

Rapid Template

Rooming list template supporting the use of RAPID

Group Turnover Checklist

A group turnover checklist that is typically filled and uploaded to Delphi.

Rapid – Usage Guide

Understanding the benefits and usage of RAPID as group housing tool optimizing rooming lists input