Resource Hub
Your comprehensive library of every asset you'll ever need.

SOP How To: Operational Detailing – F&D and Culinary (Planning, ordering, set-up, etc…)
An SOP to help establish guidelines for the efficient and organized process of event ordering to ensure accurate, timely, and satisfactory fulfillment of client requirements.
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
OWNERs: Operations
Tags 1: Operational
Tags 2: culinary
Tags 3: planning
Tags 5: set up
Tags 6: SOP
Touchpoints: BEO & OPS DETAILING
Tag 4: ordering

SOP How To: Pre-Event Non-F&B Manning Checklist (Valet, Engineering Standby, HSK PA, AV)
A pre-conference non-F&B checklist
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
OWNERs: Operations
Tags 1: Pre-con
Tags 2: manning
Tags 3: checklist
Touchpoints: BEO & OPS DETAILING
Tag 4: non F&B

Suggested Staffing Ratio Guidelines
Staffing Ratio suggested guidelines for staff/guest ratios for different F&D staffing positions
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Best Practice
OWNERs: Operations
Tags 1: Rota
Tags 2: F&D
Tags 3: team member
Tags 5: Labor
Tags 6: scheduling
Tags 7: SOP
Tags 8 : Calculator
Touchpoints: BEO & OPS DETAILING
Tag 4: TM

Operational Detailing – Culinary Ordering, Planning and setup
Guide to the creation of standard procedures for event ordering
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary
Filters 3: SOP
OWNERs: Operations
Tags 1: order
Tags 10: planing
Tags 11: planning
Tags 2: book
Tags 3: client
Tags 5: procedure
Tags 6: SOP
Tags 7: setup
Tags 8 : chef
Tags 9 : operations
Touchpoints: BEO & OPS DETAILING
Tag 4: catering

Pre-event Non-Manning Checklist
Toolkit used to verify cleanliness and other event standards have been met pre-event
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: SOP
OWNERs: Operations
Tags 1: tool
Tags 2: toolkit
Tags 3: pre
Tags 5: Checklist
Tags 6: labor
Tags 7: manning
Tags 8 : SOP
Touchpoints: BEO & OPS DETAILING
Tag 4: event

DDR Set Up Template
Tool for determining the required number of team members, tables and buffet lines for an event, based on number of attendees
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Best Practice
OWNERs: Operations
Tags 1: ratio
Tags 2: TM
Tags 3: staffing
Tags 5: catering
Tags 6: numbers
Tags 7: DDR
Tags 8 : Template
Touchpoints: BEO & OPS DETAILING
Tag 4: plan

BEO Batch & Change Log Best Practice
Job aid on how to prep a BEO batch for distribution within Delphi.fdc, as well as how to run the Change Log.
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Commercial
OWNERs: Commercial
Touchpoints: BEO & OPS DETAILING

BEO Meeting Structure
Details on the standard operating procedure to ensure that events are finalized in a way which enables smooth event implementation
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: SOP
OWNERs: Commercial
Tags 1: SOP
Tags 2: meeting
Tags 3: BEO
Tags 5: GM&E
Touchpoints: BEO & OPS DETAILING
Tag 4: structure

Welcome to the Planner on Site, Planner Identification strategies and top-tips
Standard guide to creating a personalized event planner welcome to increase client satisfaction
Event Stages: PRE-EVENT
Filters 1: Planner Identification
Filters 2: Culinary, Front of House
OWNERs: Commercial
Tags 1: identification
Tags 2: welcome
Tags 3: planer
Tags 5: SOP
Tags 6: tips
Tags 7: pin
Touchpoints: PLANNER IDENTIFICATION
Tag 4: tool