Pina Colada Toolkit

Toolkit for implementing the Pina Colada celebration menu

Meeting Planner Survey

Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.

External Pre-con Structure and Cadence for Large Events

Guide to managing the pre-conference process for a large-scale event

Holding a Pre-con Meeting Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings

Internal Pre-con Structure and Cadence for Large Events

Guide to managing the pre-conference process for a large-scale event

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Standard guide to creating a personalized event planner welcome to increase client satisfaction

BEO Meeting Structure

Details on the standard operating procedure to ensure that events are finalized in a way which enables smooth event implementation

BEO Batch & Change Log Best Practice

Job aid on how to prep a BEO batch for distribution within Delphi.fdc, as well as how to run the Change Log.