Meeting Planner Survey

Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Stewarding Event Take Down

Guide for the safe and responsible disposal of waste generated during an event

SOP How To: Pre-Event Non-F&B Manning Checklist (Valet, Engineering Standby, HSK PA, AV)

A pre-conference non-F&B checklist

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Standard guide to creating a personalized event planner welcome to increase client satisfaction

BEO Meeting Structure

Details on the standard operating procedure to ensure that events are finalized in a way which enables smooth event implementation

BEO Batch & Change Log Best Practice

Job aid on how to prep a BEO batch for distribution within Delphi.fdc, as well as how to run the Change Log.