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Your comprehensive library of every asset you'll ever need.


Hilton’s 50 Mile Menu

Hilton’s 50 Mile Menu

Hiltons 50 mile menu guide

Event Stages: OTHER

Filters 1: Operations

Filters 2: Culinary

Filters 3: Guide

OWNERs: Operations

Tags 1: F&D

Tags 2: 50

Tags 3: mile

Tags 5: guide

Tags 6: template

Touchpoints: OTHER

Tag 4: menu

Meeting Planner Survey

Meeting Planner Survey

Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform

Event Stages: POST EVENT

Filters 1: Survey

Filters 2: Commercial

Filters 3: Key, Training content

OWNERs: Commercial

Tags 1: MPS

Tags 2: Meeting planner Survey

Tags 3: satisfaction

Tags 5: Make it right

Touchpoints: SURVEY

Tag 4: Stay experience

GM&E Invoicing SOP

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Tag 4: credit

GM&E Credit Application SOP

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: direct bill

Tags 3: credit application

Tags 5: billing

Touchpoints: BILLING & INVOICING

Tag 4: payment

Billing & Invoicing Module in the GM&E Event Planning Guide

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Guidelines, Key

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

DDR Set Up Template

DDR Set Up Template

Tool for determining the required number of team members, tables and buffet lines for an event, based on number of attendees

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Culinary, Front of House, Stewarding

Filters 3: Best Practice

OWNERs: Operations

Tags 1: ratio

Tags 2: TM

Tags 3: staffing

Tags 5: catering

Tags 6: numbers

Tags 7: DDR

Tags 8 : Template

Touchpoints: BEO & OPS DETAILING

Tag 4: plan

SOP How To: Operational Detailing – F&D and Culinary (Planning, ordering, set-up, etc…)

SOP How To: Operational Detailing – F&D and Culinary (Planning, ordering, set-up, etc…)

An SOP to help establish guidelines for the efficient and organized process of event ordering to ensure accurate, timely, and satisfactory fulfillment of client requirements.

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Culinary, Front of House, Stewarding

Filters 3: Key, SOP

OWNERs: Operations

Tags 1: Operational

Tags 2: culinary

Tags 3: planning

Tags 5: set up

Tags 6: SOP

Touchpoints: BEO & OPS DETAILING

Tag 4: ordering

SOP How To: Pre-Event Non-F&B Manning Checklist (Valet, Engineering Standby, HSK PA, AV)

SOP How To: Pre-Event Non-F&B Manning Checklist (Valet, Engineering Standby, HSK PA, AV)

A pre-conference non-F&B checklist

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Culinary, Front of House, Stewarding

Filters 3: Key, SOP

OWNERs: Operations

Tags 1: Pre-con

Tags 2: manning

Tags 3: checklist

Touchpoints: BEO & OPS DETAILING

Tag 4: non F&B

Suggested Staffing Ratio Guidelines

Suggested Staffing Ratio Guidelines

Staffing Ratio suggested guidelines for staff/guest ratios for different F&D staffing positions

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Culinary, Front of House, Stewarding

Filters 3: Best Practice

OWNERs: Operations

Tags 1: Rota

Tags 2: F&D

Tags 3: team member

Tags 5: Labor

Tags 6: scheduling

Tags 7: SOP

Tags 8 : Calculator

Touchpoints: BEO & OPS DETAILING

Tag 4: TM

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