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GM&E Invoicing SOP

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Tag 4: credit

GM&E Credit Application SOP

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Key, SOP

OWNERs: Commercial

Tags 1: invoicing

Tags 2: direct bill

Tags 3: credit application

Tags 5: billing

Touchpoints: BILLING & INVOICING

Tag 4: payment

Billing & Invoicing Module in the GM&E Event Planning Guide

Billing & Invoicing Module in the GM&E Event Planning Guide

Different training modules to support your development, hard & soft skills, related to Planning, including invoicing

Event Stages: POST EVENT

Filters 1: Billing & Invoicing

Filters 2: Commercial

Filters 3: Guidelines, Key

OWNERs: Commercial

Tags 1: invoicing

Tags 2: billing

Tags 3: finance

Touchpoints: BILLING & INVOICING

Suggested Staffing Ratio Guidelines

Suggested Staffing Ratio Guidelines

Staffing Ratio suggested guidelines for staff/guest ratios for different F&D staffing positions

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Culinary, Front of House, Stewarding

Filters 3: Best Practice

OWNERs: Operations

Tags 1: Rota

Tags 2: F&D

Tags 3: team member

Tags 5: Labor

Tags 6: scheduling

Tags 7: SOP

Tags 8 : Calculator

Touchpoints: BEO & OPS DETAILING

Tag 4: TM

BEO Meeting Structure

BEO Meeting Structure

Details on the standard operating procedure to ensure that events are finalized in a way which enables smooth event implementation

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Culinary, Front of House, Stewarding

Filters 3: SOP

OWNERs: Commercial

Tags 1: SOP

Tags 2: meeting

Tags 3: BEO

Tags 5: GM&E

Touchpoints: BEO & OPS DETAILING

Tag 4: structure

BEO Batch & Change Log Best Practice

BEO Batch & Change Log Best Practice

Job aid on how to prep a BEO batch for distribution within Delphi.fdc, as well as how to run the Change Log. 

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Commercial

Filters 3: Job Aid, Key

OWNERs: Commercial

Touchpoints: BEO & OPS DETAILING

DDR Set Up Template

DDR Set Up Template

Tool for determining the required number of team members, tables and buffet lines for an event, based on number of attendees

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Culinary, Front of House, Stewarding

Filters 3: Best Practice

OWNERs: Operations

Tags 1: ratio

Tags 2: TM

Tags 3: staffing

Tags 5: catering

Tags 6: numbers

Tags 7: DDR

Tags 8 : Template

Touchpoints: BEO & OPS DETAILING

Tag 4: plan

Pre-event Non-Manning Checklist

Pre-event Non-Manning Checklist

Toolkit used to verify cleanliness and other event standards have been met pre-event

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Culinary, Front of House, Stewarding

Filters 3: SOP

OWNERs: Operations

Tags 1: tool

Tags 2: toolkit

Tags 3: pre

Tags 5: Checklist

Tags 6: labor

Tags 7: manning

Tags 8 : SOP

Touchpoints: BEO & OPS DETAILING

Tag 4: event

Operational Detailing – Culinary Ordering, Planning and setup

Operational Detailing – Culinary Ordering, Planning and setup

Guide to the creation of standard procedures for event ordering

Event Stages: PRE-EVENT

Filters 1: BEO & OPS Detailing

Filters 2: Culinary

Filters 3: SOP

OWNERs: Operations

Tags 1: order

Tags 10: planing

Tags 11: planning

Tags 2: book

Tags 3: client

Tags 5: procedure

Tags 6: SOP

Tags 7: setup

Tags 8 : chef

Tags 9 : operations

Touchpoints: BEO & OPS DETAILING

Tag 4: catering

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