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SOP How To: Post Event Satisfaction Check (Take 5 vs MPS)

Leverage the Take5 Satisfaction Survey to make the most out of guest feedback and improve future service

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Soft Dollars Guidelines

Soft Dollars Guidelines

Tips & recommendations on how to use Soft Dollars (Concessions/tradeables) in the most efficient way

Stewarding Event Take Down

Stewarding Event Take Down

Guide for the safe and responsible disposal of waste generated during an event

GRO Job Aid

GRO Job Aid

GRO, our Global Revenue Optimization system, in this document will support you to get access to GRO.

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery

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