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SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.

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SOP Conversion Clinic

SOP Conversion Clinic

Guide for GM&E & Proactive Sales to effectively conduct a weekly conversion (provisional / prospect) meeting

Social Events Material (as part of Making moments section)

Social Events Material (as part of Making moments section)

Here you will find All the Social Event Material as a Social Selling Video, Festive Toolkit and more

Suggested Staffing Ratio Guidelines

Suggested Staffing Ratio Guidelines

Staffing Ratio suggested guidelines for staff/guest ratios for different F&D staffing positions

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