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SOP How To: Culinary Live Station Set Up SOP (Power locations, Visibility under counter, Carpet protection, Sanitization and rubbish bins)

Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.

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Upselling Guidelines

Upselling Guidelines

Tips & recommendations on how to approach upselling in the most efficient way

Role Play Kit

Role Play Kit

Use the Foundational Training Role-play manual to train and develop your enquiry handling skills

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Welcome to the Planner on Site, Planner Identification strategies and top-tips

Standard guide to creating a personalized event planner welcome to increase client satisfaction

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Delivery

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