Making Moments best practices with food proposition from HGI RAK
Vertical Segments toolkit – introducing the key industry/events for our hotels
Each Vertical (Customer Market Segment) should be approached differently, use this tool kit to learn more about key verticals
SOP For Casual Work Training
Steps to ensure that casual workers are aligned with hotel procedures and standards
Group Turnover Checklist
A group turnover checklist that is typically filled and uploaded to Delphi.
Groups, Meetings and Events
Quality
Efficiency
Delivery
