Making Moments 2022 (Hilton Istanbul Bosphorus)

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling

Enquiry Handling Short Video / Scenario

Short Video to show you the perfect enquiry handling journey

SOP How To: Manning Service Ratio

A staffing ratio suggestion sheet.