GRO Job Aid

Negotiation & Objection Training in 3 Modules: recorded bite size / live virtual session / hotel based role plays

Register and attend our foundational virtual training on enhancing the guests experience via upselling

SOP How To: External Pre-Con Structure & Cadence (Small vs Large Events)

An SOP to introduce event planners to the entire hotel operations team, run through the entire event from A-Z utilizing BEOs, and fully understand event planner’s expectations and priorities.

Event Planner Introduction Detailed Letter/Email Template

Sharing key information and deadline with your customer when taking over the Planning phase of their event