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GM&E Action Plan

Action plan guiding hotels in how to ensure they have a relevant and market leading GM&E offer in the hotel

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Making Moments (Susona Bodrum)

Making Moments (Susona Bodrum)

Making Moments best practices with food proposition from Susona Bodrum

GM&E Upselling Opportunities Checklist

GM&E Upselling Opportunities Checklist

List of potential upsell opportunities, covering All aspects of the GM&E experience

Take 5 SOP

Take 5 SOP

GM&E Customers’ feedback is the most valuable insight to continue improving on our customer experience

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Rise to the Occasion

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