Event-specific information on front of house uniform protocol for event staff
Making Moments AP Guide 2024
Arabian Peninsula Guideline for Making Moments
Welcome to the Planner on Site, Planner Identification strategies and top-tips
Standard guide to creating a personalized event planner welcome to increase client satisfaction
DDR Menu HSM Compliance Action Plan
Action plan guiding hotels in how to ensure DDR is compliant with HSM contract
Groups, Meetings and Events
Quality
Efficiency
Delivery