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Final Planning Call Check List

Supporting checklist to ensure you have All the key information to build your BEO and prepare the group’s arrival in the most efficient way

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GM&E Action Plan

GM&E Action Plan

Action plan guiding hotels in how to ensure they have a relevant and market leading GM&E offer in the hotel

Vertical Segments toolkit – introducing the key industry/events for our hotels

Vertical Segments toolkit – introducing the key industry/events for our hotels

Each Vertical (Customer Market Segment) should be approached differently, use this tool kit to learn more about key verticals

Restaurants, Bars and Culinary Uniform Toolkit

Restaurants, Bars and Culinary Uniform Toolkit

A-Z guide of recommended supplier and designer listings in EMEA

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Delivery

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