Resource Hub
Your comprehensive library of every asset you'll ever need.
Take 5 Questionnaire – Large events
Take 5 questionnaire to use for large events, with additional & more detailed questions
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: Exit interview
Tags 3: satisfaction
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: questionnaire
Event Planner Hotel How To Guide
Guidelines to support the application of Event Planner program benefits at hotel level
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Hilton Honors
Tags 2: Event planner program
Tags 3: Event Bonus
Tags 5: loyalty
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: Event credit
Bounce Back Benefits
Awarding complimentary perks to incentivize the customer to organize their next event with us again
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: bounce back
Tags 3: offer
Tags 5: complimentary perks
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: benefits
Take 5 Questionnaire
Take 5 questionnaire to use for small and medium size events
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Form/Template, Key
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: Exit interview
Tags 3: satisfaction
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: questionnaire
Billing & Invoicing Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including invoicing
Event Stages: POST EVENT
Filters 1: Billing & Invoicing
Filters 2: Commercial
Filters 3: Guidelines, Key
OWNERs: Commercial
Tags 1: invoicing
Tags 2: billing
Tags 3: finance
Touchpoints: BILLING & INVOICING
Holding a Pre-con Meeting Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Pre-Convention
Tags 2: Pre-Con meeting
Touchpoints: Prev-convention Meeting
VIP Amenities Editable Template
Editable template that you can personalise with the different VIP amenities options in your properties
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: VIP amenities
Tags 3: in room amenities
Touchpoints: PLANNING
Tag 4: VIP treatment
Rapid Template
Rooming list template supporting the use of RAPID
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: template
Event Planner Introduction Email Template
Introducing yourself to the customer when taking over the Planning phase of their event
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: introduction
Tags 3: take over
Touchpoints: PLANNING
Tag 4: transmission
