How to: Event Checklist

A step-by-step checklist covering All F&B aspects of the pre-arrival, in-event and post-event best practice.

GM&E Upselling Opportunities Checklist

List of potential upsell opportunities, covering All aspects of the GM&E experience

Take 5 SOP

GM&E Customers’ feedback is the most valuable insight to continue improving on our customer experience

SOP How To: Post Event Satisfaction Check (Take 5 vs MPS)

Leverage the Take5 Satisfaction Survey to make the most out of guest feedback and improve future service

Stewarding BOH Organization

Outline of the responsibilities that the BOH steward team member has during a meeting/event, in order to ensure a safe, efficient and pleasant working environment

Stewarding Event Take Down

Guide for the safe and responsible disposal of waste generated during an event

GM&E Credit Application SOP

Credit application is critical to a smooth and secured direct bill process, i.e. when payment is made after the event

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

Casuals Supervisor Checklist

Checklist for supervisors of casual staff to ensure that casual staff meet basic knowledge and standard criteria