Resource Hub
Your comprehensive library of every asset you'll ever need.
How to: Event Checklist
A step-by-step checklist covering All F&B aspects of the pre-arrival, in-event and post-event best practice.
Event Stages: OTHER
Filters 1: All
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Checklist
OWNERs: Culinary, Front of House, Stewarding
Tags 1: Checklist
Tags 10: Event
Tags 11: pre-arrival
Tags 2: practice
Tags 3: BOH
Tags 5: procedure
Tags 6: setup
Tags 7: catering
Tags 8 : best
Tags 9 : SOP
Touchpoints: OTHER
Tag 4: process
GM&E Upselling Opportunities Checklist
List of potential upsell opportunities, covering All aspects of the GM&E experience
Event Stages: OTHER
Filters 1: All
Filters 2: Commercial, Culinary, Front of House
Filters 3: Checklist
OWNERs: Commercial, Culinary, Front of House
Tags 1: revenue
Tags 10: oportunities
Tags 11: checklist
Tags 2: profit
Tags 3: ancillary
Tags 5: catering
Tags 6: menu
Tags 7: sustainability
Tags 8 : SOP
Tags 9 : upselling
Touchpoints: OTHER
Tag 4: entertainment
Take 5 Questionnaire – Large events
Take 5 questionnaire to use for large events, with additional & more detailed questions
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: Exit interview
Tags 3: satisfaction
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: questionnaire
Take 5 Questionnaire
Take 5 questionnaire to use for small and medium size events
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Form/Template, Key
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: Exit interview
Tags 3: satisfaction
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: questionnaire
Bounce Back Benefits
Awarding complimentary perks to incentivize the customer to organize their next event with us again
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: bounce back
Tags 3: offer
Tags 5: complimentary perks
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: benefits
Casuals Supervisor Checklist
Checklist for supervisors of casual staff to ensure that casual staff meet basic knowledge and standard criteria
Event Stages: DURING EVENT
Filters 1: Event Operations
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Checklist
OWNERs: Operations
Tags 1: Checklist
Tags 2: Training
Tags 3: standards
Tags 5: SOP
Tags 6: Supervisor
Touchpoints: EVENT OPERATIONS
Tag 4: Casual
VIP Amenities Editable Template
Editable template that you can personalise with the different VIP amenities options in your properties
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: VIP amenities
Tags 3: in room amenities
Touchpoints: PLANNING
Tag 4: VIP treatment
Rapid Template
Rooming list template supporting the use of RAPID
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: template
Group Turnover Checklist
A group turnover checklist that is typically filled and uploaded to Delphi.
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Checklist
OWNERs: Commercial
Tags 1: Group
Tags 2: turnover
Tags 3: checklist
Touchpoints: PLANNING
