Resource Hub
Your comprehensive library of every asset you'll ever need.
Meeting Planner Survey
Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform
Event Stages: POST EVENT
Filters 1: Survey
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: MPS
Tags 2: Meeting planner Survey
Tags 3: satisfaction
Tags 5: Make it right
Touchpoints: SURVEY
Tag 4: Stay experience
Event Planner Hotel How To Guide
Guidelines to support the application of Event Planner program benefits at hotel level
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Hilton Honors
Tags 2: Event planner program
Tags 3: Event Bonus
Tags 5: loyalty
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: Event credit
Take 5 Presentation
Key benefits, steps and commercial approach to the Take 5 process
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: Exit interview
Tags 3: satisfaction
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: event follow up
ClimeCO Carbon offset initiative
Promoting the ClimeCo partnership and benefits in the most comprehensible way to our customers
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial, ESG
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: ClimeCo
Tags 2: Carbon offset
Tags 3: ESG
Tags 5: partnership
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: MWP
Billing & Invoicing Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including invoicing
Event Stages: POST EVENT
Filters 1: Billing & Invoicing
Filters 2: Commercial
Filters 3: Guidelines, Key
OWNERs: Commercial
Tags 1: invoicing
Tags 2: billing
Tags 3: finance
Touchpoints: BILLING & INVOICING
Holding a Pre-con Meeting Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Pre-Convention
Tags 2: Pre-Con meeting
Touchpoints: Prev-convention Meeting
DDR Set Up Template
Tool for determining the required number of team members, tables and buffet lines for an event, based on number of attendees
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Best Practice
OWNERs: Operations
Tags 1: ratio
Tags 2: TM
Tags 3: staffing
Tags 5: catering
Tags 6: numbers
Tags 7: DDR
Tags 8 : Template
Touchpoints: BEO & OPS DETAILING
Tag 4: plan
Suggested Staffing Ratio Guidelines
Staffing Ratio suggested guidelines for staff/guest ratios for different F&D staffing positions
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Best Practice
OWNERs: Operations
Tags 1: Rota
Tags 2: F&D
Tags 3: team member
Tags 5: Labor
Tags 6: scheduling
Tags 7: SOP
Tags 8 : Calculator
Touchpoints: BEO & OPS DETAILING
Tag 4: TM
Rapid – Usage Guide
Understanding the benefits and usage of RAPID as group housing tool optimizing rooming lists input
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: input
