Resource Hub
Your comprehensive library of every asset you'll ever need.
Uncorking Potential
A-Z guide for storing, serving and delivering exceptional wine experiences. (including OS&E recommendations)
Alembic Cocktail Zero%
Inspirational recipe book for creating non-alcoholic drinks
Event Stages: OTHER
Filters 1: All
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Playbook
OWNERs: Culinary, Front of House, Stewarding
Tags 1: Recipe
Tags 2: Zero
Tags 3: Cocktail
Tags 5: proof
Tags 6: non alcoholic
Touchpoints: OTHER
Tag 4: Mocktail
Meeting Planner Survey
Understanding the Meeting Planner Survey process and how to access & review results on the Stay Experience platform
Event Stages: POST EVENT
Filters 1: Survey
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: MPS
Tags 2: Meeting planner Survey
Tags 3: satisfaction
Tags 5: Make it right
Touchpoints: SURVEY
Tag 4: Stay experience
ClimeCO Carbon offset initiative
Promoting the ClimeCo partnership and benefits in the most comprehensible way to our customers
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial, ESG
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: ClimeCo
Tags 2: Carbon offset
Tags 3: ESG
Tags 5: partnership
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: MWP
Take 5 Presentation
Key benefits, steps and commercial approach to the Take 5 process
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Key, Training content
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: Exit interview
Tags 3: satisfaction
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: event follow up
DDR Set Up Template
Tool for determining the required number of team members, tables and buffet lines for an event, based on number of attendees
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Best Practice
OWNERs: Operations
Tags 1: ratio
Tags 2: TM
Tags 3: staffing
Tags 5: catering
Tags 6: numbers
Tags 7: DDR
Tags 8 : Template
Touchpoints: BEO & OPS DETAILING
Tag 4: plan
Suggested Staffing Ratio Guidelines
Staffing Ratio suggested guidelines for staff/guest ratios for different F&D staffing positions
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Best Practice
OWNERs: Operations
Tags 1: Rota
Tags 2: F&D
Tags 3: team member
Tags 5: Labor
Tags 6: scheduling
Tags 7: SOP
Tags 8 : Calculator
Touchpoints: BEO & OPS DETAILING
Tag 4: TM
