Resource Hub
Your comprehensive library of every asset you'll ever need.

Take 5 Questionnaire – Large events
Take 5 questionnaire to use for large events, with additional & more detailed questions
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: Exit interview
Tags 3: satisfaction
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: questionnaire

Bounce Back Benefits
Awarding complimentary perks to incentivize the customer to organize their next event with us again
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: bounce back
Tags 3: offer
Tags 5: complimentary perks
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: benefits

Take 5 Questionnaire
Take 5 questionnaire to use for small and medium size events
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Form/Template, Key
OWNERs: Commercial
Tags 1: TAKE 5
Tags 2: Exit interview
Tags 3: satisfaction
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: questionnaire

DDR Set Up Template
Tool for determining the required number of team members, tables and buffet lines for an event, based on number of attendees
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Best Practice
OWNERs: Operations
Tags 1: ratio
Tags 2: TM
Tags 3: staffing
Tags 5: catering
Tags 6: numbers
Tags 7: DDR
Tags 8 : Template
Touchpoints: BEO & OPS DETAILING
Tag 4: plan

BEO Batch & Change Log Best Practice
Job aid on how to prep a BEO batch for distribution within Delphi.fdc, as well as how to run the Change Log.
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Commercial
OWNERs: Commercial
Touchpoints: BEO & OPS DETAILING

Suggested Staffing Ratio Guidelines
Staffing Ratio suggested guidelines for staff/guest ratios for different F&D staffing positions
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Best Practice
OWNERs: Operations
Tags 1: Rota
Tags 2: F&D
Tags 3: team member
Tags 5: Labor
Tags 6: scheduling
Tags 7: SOP
Tags 8 : Calculator
Touchpoints: BEO & OPS DETAILING
Tag 4: TM

DDR 7 Day Menu Template
7-Day DDR Menu Template and Sample
Event Stages: PRE-EVENT
Filters 1: BEO & OPS Detailing
Filters 2: Culinary
Filters 3: Template
OWNERs: Operations
Tags 1: DDR
Tags 10: DDR
Tags 2: 7
Tags 3: day
Tags 5: template
Touchpoints: BEO & OPS DETAILING
Tag 4: menu

VIP Amenities Editable Template
Editable template that you can personalise with the different VIP amenities options in your properties
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: VIP amenities
Tags 3: in room amenities
Touchpoints: PLANNING
Tag 4: VIP treatment

Rapid Template
Rooming list template supporting the use of RAPID
Event Stages: PRE-EVENT
Filters 1: Planning
Filters 2: Commercial
Filters 3: Form/Template
OWNERs: Commercial
Tags 1: planning
Tags 2: rooming list
Tags 3: RAPID
Touchpoints: PLANNING
Tag 4: template