Resource Hub
Your comprehensive library of every asset you'll ever need.
GM&E Action Plan
Action plan guiding hotels in how to ensure they have a relevant and market leading GM&E offer in the hotel
Event Stages: OTHER
Filters 1: All
Filters 2: Culinary, Front of House, Stewarding
Filters 3: Action Plan
OWNERs: ALL
Tags 1: GM&E
Tags 2: Action plan
Tags 3: Compliance
Tags 5: Compset
Tags 6: pricing
Touchpoints: OTHER
Tag 4: Marketing
DDR Menu HSM Compliance Action Plan
Action plan guiding hotels in how to ensure DDR is compliant with HSM contract
Event Stages: OTHER
Filters 1: All
Filters 2: All
Filters 3: Action Plan
OWNERs: Culinary, Front of House, Stewarding
Tags 1: DDR
Tags 2: Action plan
Tags 3: Compliance
Tags 5: menu
Touchpoints: OTHER
Tag 4: HSM
Event Planner Hotel How To Guide
Guidelines to support the application of Event Planner program benefits at hotel level
Event Stages: POST EVENT
Filters 1: Post-Event-Follow-Up
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Hilton Honors
Tags 2: Event planner program
Tags 3: Event Bonus
Tags 5: loyalty
Touchpoints: POST EVENT FOLLOW UP & INTERNAL REVIEW
Tag 4: Event credit
Billing & Invoicing Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including invoicing
Event Stages: POST EVENT
Filters 1: Billing & Invoicing
Filters 2: Commercial
Filters 3: Guidelines, Key
OWNERs: Commercial
Tags 1: invoicing
Tags 2: billing
Tags 3: finance
Touchpoints: BILLING & INVOICING
Holding a Pre-con Meeting Module in the GM&E Event Planning Guide
Different training modules to support your development, hard & soft skills, related to Planning, including Pre Convention meetings
Event Stages: DURING EVENT
Filters 1: Prev-convention Meeting
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Pre-Convention
Tags 2: Pre-Con meeting
Touchpoints: Prev-convention Meeting
Overview GM&E Contracting
Overview of the different contracting options available in GM&E to support All types of events
Event Stages: PRE-EVENT
Filters 1: Contracting & Signing
Filters 2: Commercial
Filters 3: Guidelines, Key
OWNERs: Commercial
Tags 1: contract
Tags 2: contracting options
Tags 3: events types
Touchpoints: CONTRACTING & SIGNING
Tag 4: legal
Soft Dollars Guidelines
Tips & recommendations on how to use Soft Dollars (Concessions/tradeables) in the most efficient way
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: soft dollars
Tags 2: concessions
Tags 3: tradeables
Touchpoints: NEGOTIATION & UPSELLING
Tag 4: negotiation tools
Upselling Guidelines
Tips & recommendations on how to approach upselling in the most efficient way
Event Stages: PRE-EVENT
Filters 1: Negotiation & Upselling
Filters 2: Commercial
Filters 3: Guidelines, Key
OWNERs: Commercial
Tags 1: upselling
Tags 2: experience
Tags 3: upsell
Touchpoints: NEGOTIATION & UPSELLING
Global Group Direct FAQ
This document is answering on All Frequently Asked Question on Group Direct
Event Stages: PRE-EVENT
Filters 1: Pricing & Proposal
Filters 2: Commercial
Filters 3: Guidelines
OWNERs: Commercial
Tags 1: Pricing
Tags 2: Group Direct
Tags 3: Tool Kit
Touchpoints: PRICING & SENDING PROPOSAL
Tag 4: FAQ
