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Event Planner Introduction Detailed Letter/Email Template

Sharing key information and deadline with your customer when taking over the Planning phase of their event

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SOP For Casual Work Training

SOP For Casual Work Training

Steps to ensure that casual workers are aligned with hotel procedures and standards

Final Planning Call Check List

Final Planning Call Check List

Supporting checklist to ensure you have All the key information to build your BEO and prepare the group’s arrival in the most efficient way

Culinary Front of House Behaviors

Culinary Front of House Behaviors

Tool for creating guidelines for FOH event team members, covering eye-contact and interaction with guests.

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Rise to the Occasion

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