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Event Planner Hotel How To Guide

Guidelines to support the application of Event Planner program benefits at hotel level

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GM&E Action Plan

GM&E Action Plan

Action plan guiding hotels in how to ensure they have a relevant and market leading GM&E offer in the hotel

Role Play Kit

Role Play Kit

Use the Foundational Training Role-play manual to train and develop your enquiry handling skills

SOP How To: Operational Detailing – F&D and Culinary (Planning, ordering, set-up, etc…)

SOP How To: Operational Detailing – F&D and Culinary (Planning, ordering, set-up, etc…)

An SOP to help establish guidelines for the efficient and organized process of event ordering to ensure accurate, timely, and satisfactory fulfillment of client requirements.

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery

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