Competitor Pricing Analysis – Excel tool
BEO Batch & Change Log Best Practice
Job aid on how to prep a BEO batch for distribution within Delphi.fdc, as well as how to run the Change Log.
Customer Conversation Cartoon: Handling a negotiation scenario
Short scenario of a TM handling a negotiation in a customer conversation
Site Inspection Training in 3 Modules : recorded bite size / live virtual session / hotel based role plays
Hotel Visit Training modules – to support new team members but also refresh knowledge for experienced specialist
Groups, Meetings and Events
Quality
Efficiency
Delivery