Billing & Invoicing Module in the GM&E Event Planning Guide

GM&E Invoicing SOP

Confirming every team’s role in the billing and invoicing process to ensure accuracy and timely sending of GM&E invoices

Suggested Staffing Ratio Guidelines

Staffing Ratio suggested guidelines for staff/guest ratios for different F&D staffing positions

Customer Conversation Cartoon: Handling an objection scenario

Short scenario of a TM handling an objection in a customer conversation