Mystery shopper information with Videos and Best Practice information
Site Inspection Training in 3 Modules : recorded bite size / live virtual session / hotel based role plays
Hotel Visit Training modules – to support new team members but also refresh knowledge for experienced specialist
Suggested Staffing Ratio Guidelines
Staffing Ratio suggested guidelines for staff/guest ratios for different F&D staffing positions
How to: Event Checklist
A step-by-step checklist covering All F&B aspects of the pre-arrival, in-event and post-event best practice.
Groups, Meetings and Events
Quality
Efficiency
Delivery
