Mystery shopper information with Videos and Best Practice information
SOP Handover Contracting to Planning
To ensure that All confirmed bookings are responsibly and error-free handed over from GM&E Sales to Planning once contract is signed
Take 5 Questionnaire
Take 5 questionnaire to use for small and medium size events
Customer Conversation Cartoon: Handling an objection scenario
Short scenario of a TM handling an objection in a customer conversation
Groups, Meetings and Events
Quality
Efficiency
Delivery
