Culinary Re-filling and Clearance

Guide for creating protocol to maintain the hygiene and cleanliness of buffet areas

Culinary Operations (timings, event readiness)

Culinary Operations (timings, event readiness) – a guide to creating a standard procedure for culinary operations timings

Culinary Front of House Behaviors

Tool for creating guidelines for FOH event team members, covering eye-contact and interaction with guests.

Casuals Supervisor Checklist

Checklist for supervisors of casual staff to ensure that casual staff meet basic knowledge and standard criteria

Casual Workers Expectations

List of expectations for casual staff

Beverage and Barista Bar Setup

Beverage & Barista Bar Setup – a guide to creating drink menus, drink serving stations,

Culinary Uniform for Event Showcasing

Guide to creating and maintaining uniform standards for front of house TMs during events

FOH Uniform SOP Template

Event-specific information on front of house uniform protocol for event staff

SOP How To: Stewarding Buffet Setp-Up

Guide on efficient execution of buffet set up operations, outlining specific tasks and responsibilities of the Stewarding team.

Stewarding Clearance Stations

Guide to the safe and efficient operation of clearance stations for event catering

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Rise to the Occasion

Groups, Meetings and Events

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Quality

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Efficiency

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Delivery