Guide for creating protocol to maintain the hygiene and cleanliness of buffet areas
OWNER: Operations
Culinary Operations (timings, event readiness) – a guide to creating a standard procedure for culinary operations timings
Tool for creating guidelines for FOH event team members, covering eye-contact and interaction with guests.
Checklist for supervisors of casual staff to ensure that casual staff meet basic knowledge and standard criteria
List of expectations for casual staff
Guide to the safe and efficient operation of clearance stations for event catering
Guide on efficient execution of buffet set up operations, outlining specific tasks and responsibilities of the Stewarding team.
Creating an ideal live station area, leading to increased guest satisfaction and differentiation in market.
Event-specific information on front of house uniform protocol for event staff
Guide to creating and maintaining uniform standards for front of house TMs during events
